Respect, Dignity, and Equal Access
DelMar Behavioral Health & Recovery LLC is committed to providing services and interacting with clients, prospective clients, families, professionals, and community members in a respectful and nondiscriminatory manner.
DelMar seeks to maintain an environment in which individuals are treated with dignity and respect.
Access to Services
Access to services may depend on factors such as clinical needs, service availability, clinician qualifications, licensure, geographic location, program authorization, scheduling, payment arrangements, and other applicable requirements.
These legitimate service requirements are distinct from unlawful discrimination.
Respect for Individual Differences
DelMar serves individuals and families with different backgrounds, experiences, identities, beliefs, cultures, and life circumstances.
Our services may include support related to mental health, relationships, family concerns, addiction and recovery, specialized counseling, and other behavioral health needs.
We recognize the importance of approaching these concerns with respect for the individual.
Faith, Culture, and Personal Values
When clinically appropriate and requested by the client, personal values, cultural considerations, faith, spirituality, and other relevant aspects of a person’s life may be considered within the scope of the applicable service.
Clients should be treated respectfully regardless of their individual beliefs or background.
LGBTQ+ Clients
DelMar recognizes the importance of respectful, affirming, and appropriate behavioral health services for LGBTQ+ individuals and families.
Services should be provided in a manner that respects the individual and their circumstances.
Concerns About Discrimination
If you believe you have experienced discrimination in connection with DelMar services or interactions, you may raise the concern through the applicable grievance or complaint process.
Concerns should be communicated as soon as reasonably possible so they can be appropriately reviewed.
Contact
To raise an administrative concern or request information about the appropriate complaint process, contact:
DelMar Behavioral Health & Recovery LLC
Delaware Location: Newark, DE
Maryland Location: Lanham, MD
New Jersey Location: Pennsville, NJ